Privacy Policy
This Privacy Policy describes how Thriiveelle, operated by Nanjing Youkeshu Information Technology Co., Ltd., handles personal information when you visit, browse, communicate with us, or make a purchase through thriiveelle.com.
In this Policy, “Thriiveelle,” “we,” “us,” and “our” refer to Nanjing Youkeshu Information Technology Co., Ltd.
By using our website or related services, you acknowledge that personal information may be collected, used, stored, and otherwise processed as described below and as permitted by applicable law.
Information We May Receive
The information we handle depends on the way you interact with our store.
Information You Provide Directly
When you place an order, contact customer service, subscribe to communications, participate in a promotion, or otherwise interact with us, you may provide information such as:
- Your name;
- Email address;
- Telephone number;
- Billing address;
- Shipping address;
- Order and purchase information;
- Customer service communications; and
- Other information you choose to provide.
Information necessary for payment may be submitted directly to payment processors or ecommerce service providers rather than being stored by us in full.
Information Related to Other People
If you place an order or arrange delivery for another person, you may provide information about that recipient, such as their name, telephone number, email address, or delivery address.
Please provide another person's information only where you are authorized to do so.
Information Generated During Website Use
When you browse thriiveelle.com, certain information may be collected automatically by us or our service providers.
This may include:
- IP address;
- Browser and device information;
- Operating system;
- Pages visited;
- Links or features used;
- Referring website;
- Approximate session activity;
- Website interaction information; and
- Cookie or similar technology identifiers.
This information may help us operate the website, understand customer interactions, detect technical problems, improve functionality, and support security.
Cookies and Similar Technologies
Our website may use cookies, pixels, log files, web beacons, and similar technologies.
Some cookies are necessary for core website functions, including:
- Maintaining shopping sessions;
- Remembering products in your cart;
- Supporting checkout;
- Maintaining website preferences; and
- Providing security-related functionality.
Other technologies may be used for analytics, measurement, advertising, or understanding how visitors interact with our website.
Your browser may allow you to restrict or delete certain cookies. Disabling necessary cookies, however, may affect the operation of some website features.
Why We Use Personal Information
Personal information may be processed where reasonably necessary to operate our store and provide our services.
We may use information to:
- Accept, process, and fulfill orders;
- Send order confirmations and updates;
- Coordinate shipping and delivery;
- Handle payments, refunds, returns, and cancellations;
- Respond to customer service requests;
- Maintain customer and transaction records;
- Improve our website and shopping experience;
- Detect and investigate suspected fraud or misuse;
- Protect our systems and customers;
- Analyze website activity and performance;
- Provide promotional communications where permitted;
- Enforce applicable store terms and policies; and
- Meet legal, regulatory, accounting, tax, or reporting requirements.
We may also use information for purposes reasonably connected with the reason it was originally collected.
When Information May Be Shared
We may provide personal information to third parties when reasonably necessary to operate Thriiveelle or provide requested services.
These third parties may include:
- Payment processors;
- Ecommerce platform providers;
- Shipping carriers;
- Warehouses and fulfillment providers;
- Customer service providers;
- Website hosting providers;
- Analytics providers;
- Marketing and advertising service providers;
- Fraud prevention and security providers;
- Professional advisers; and
- Government or regulatory authorities where required or permitted by law.
Service providers may process information on our behalf in connection with the services they provide.
We may also transfer information in connection with a corporate transaction such as a merger, acquisition, restructuring, financing arrangement, sale of assets, or similar business event.
Third-Party Services and Advertising
We may use independent analytics, advertising, measurement, or marketing providers.
These providers may use their own cookies or similar technologies to collect information about website activity in accordance with their own policies and applicable law.
Because these third parties operate independently, their handling of information may also be governed by their own privacy practices.
How Long Information May Be Retained
We retain personal information for as long as reasonably necessary for legitimate business or legal purposes.
Retention periods may depend on factors such as:
- Order and transaction requirements;
- Customer service needs;
- Accounting or tax obligations;
- Contractual obligations;
- Fraud prevention;
- Dispute resolution;
- Regulatory requirements; and
- The establishment or defense of legal claims.
When information is no longer reasonably required, it may be deleted, anonymized, or otherwise disposed of in accordance with applicable requirements and practices.
Your Privacy Choices and Rights
Depending on where you live and the laws that apply, you may have certain rights relating to your personal information.
These may include the right to request:
- Access to certain information we hold about you;
- Correction of inaccurate information;
- Deletion of certain personal information;
- Information about how data is processed or disclosed;
- A portable copy of certain information;
- Restriction of certain processing activities; or
- Withdrawal of consent where consent is the legal basis for processing.
Some jurisdictions may also provide rights concerning targeted advertising, profiling, or certain forms of data sharing.
These rights may be subject to legal exceptions, verification requirements, and other limitations.
To submit a privacy request, contact:
We may request information reasonably necessary to verify your identity before completing certain privacy requests.
Marketing Preferences
If you receive promotional emails from Thriiveelle, you may use the unsubscribe option included in the message where available.
You may also contact:
to request that certain promotional communications stop.
Even after opting out of marketing messages, you may still receive transactional or service communications relating to orders, payments, deliveries, returns, account activity, customer service, or legal matters.
Information Security
We use reasonable administrative, organizational, and technical measures intended to help protect personal information from unauthorized access, misuse, alteration, loss, disclosure, or destruction.
However, no online platform, electronic transmission method, or storage system can provide absolute security.
Customers are also responsible for protecting passwords, account credentials, and other confidential account information.
Children's Privacy
Our website is intended for a general audience and is not designed specifically for children under the age of 13, or any higher minimum age that may apply under local law.
We do not knowingly seek to collect children's personal information in violation of applicable law.
If you believe personal information relating to a child has been submitted without appropriate authorization, please contact:
We will review the request and take appropriate action where required.
International Processing of Information
Thriiveelle is operated by Nanjing Youkeshu Information Technology Co., Ltd.
Our ecommerce, payment, logistics, hosting, technology, and other service providers may operate in different countries or regions.
As a result, personal information may be transferred to, stored in, or processed outside the country in which you live.
Where applicable, we seek to handle international transfers in accordance with relevant legal requirements and appropriate safeguards.
Privacy and data-protection laws may differ between jurisdictions.
Links to External Websites
Our website may contain links to websites, applications, platforms, or services operated by third parties.
These third parties are independent from Thriiveelle and may have their own privacy practices.
We do not control the privacy, security, or data-handling practices of independent third-party services.
We recommend reviewing their privacy policies before providing personal information.
Updates to This Privacy Policy
We may revise this Privacy Policy when our business practices, website features, technologies, legal obligations, or services change.
When an update is made, the Last Updated date shown at the beginning of this Policy may be revised.
Where applicable law requires additional notice concerning material changes, we may provide such notice through an appropriate method.
We encourage customers to review this Policy periodically.
Contact Us About Privacy
Questions concerning this Privacy Policy or requests relating to personal information may be directed to us using the following information:
Brand Name:
Thriiveelle
Legal Company Name:
Nanjing Youkeshu Information Technology Co., Ltd.
Website:
thriiveelle.com
Registered Business Address:
A308-16, No. 2 Qiande Road, Jiangning High-Tech Park, Jiangning District, Nanjing City, Jiangsu Province, China
Customer Support Email:
service@thriiveelle.com
Business Phone:
+86 25 5684 4516
Customer Service Hours:
9:00 AM–6:00 PM PDT
Thriiveelle is owned and operated by Nanjing Youkeshu Information Technology Co., Ltd.